Terms of service

Welcome to InCuddle, your trusted destination for premium baby products, toys, and care essentials. By using our website and purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Information

  • The website www.incuddle.com is operated by WorkyGear Ltd, United Kingdom.

  • By accessing or using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping & Delivery Policy, and Returns & Refunds Policy.

  • We reserve the right to modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.

2. Account & Registration

  • Some features of our website may require you to create an account.

  • You are responsible for maintaining the confidentiality of your account information and password.

  • Any activity that occurs under your account is your responsibility. Notify us immediately if you suspect unauthorized access.

3. Product Information & Availability

  • We make every effort to ensure product descriptions, images, and prices are accurate.

  • Products are subject to availability, and we reserve the right to cancel or limit orders for any reason.

  • As a dropshipping store, some items may be shipped directly from suppliers; shipping times may vary as outlined in our Shipping & Delivery Policy.

4. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payment must be completed at the time of purchase using our secure checkout system.

  • We accept major payment methods including credit/debit cards and PayPal.

5. Shipping & Delivery

  • Please refer to our Shipping & Delivery Policy for estimated delivery times and shipping information.

  • Delivery times may vary depending on the supplier and your location.

6. Returns & Refunds

  • All returns, refunds, and exchanges are handled in accordance with our Returns & Refunds Policy.

  • For hygiene reasons, some items such as baby wipes, toothbrushes, oral care products, and personal care items are non-returnable once opened.

7. Intellectual Property

  • All content on this website, including text, images, graphics, logos, and product descriptions, is the property of InCuddle Ltd or our suppliers.

  • You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • InCuddle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the purchase price of the products purchased through our website.

9. Product Use

  • Products sold on our website are intended for use as described.

  • Always follow age guidelines, safety warnings, and usage instructions provided by the manufacturer.

  • InCuddle is not responsible for misuse or improper handling of products.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the United Kingdom.

  • Any disputes arising in relation to the use of this website or purchases shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us: