Privacy policy

At InCuddle, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, and protect your data when you shop on our website.

1. Information We Collect

When you interact with InCuddle, we may collect the following information:

Personal Information: Name, email address, phone number, billing & shipping address.
Payment Information: Credit/debit card details (processed securely via our payment partners).
Account Information: Login credentials, order history, and preferences.
Website Usage Data: IP address, browser type, pages visited, and actions on our website.

2. How We Use Your Information

We use your data to:

Process orders and deliver products efficiently.
Provide customer service and support.
Send updates on your order, promotions, and newsletters (if opted in).
Improve our website, products, and user experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. Information may be shared only:

With trusted suppliers or delivery partners to fulfill orders (dropshipping model).
With payment processors to securely handle transactions.
If required by law or to prevent fraud or unlawful activity.

4. Cookies and Tracking

InCuddle uses cookies and tracking technologies to enhance your shopping experience.
Cookies help remember your preferences, analyze website performance, and provide personalized content.
You can manage or disable cookies via your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information.
Sensitive information, such as payment details, is encrypted using secure technologies.
While we strive to protect your data, no method of transmission over the internet is 100% secure.